Intersuisse :: Privacy & Disclaimer

Intersuisse group of companies unreservedly commits to the protection of your privacy and the confidentiality of your personal information provided to us.

What information we collect

Intersuisse only collects personal information which it considers necessary to provide you with a particular product or service.

Generally, we collect information directly from the individual, however there may be occasions when we need to source personal information about you from a third party, for example, a credit reporting agency or a cash management trust.

In the normal course of dealing with clients we do not collect sensitive information, which includes information about race, political or religious beliefs, sexual preferences, criminal convictions and health information.

How we use your personal information

Intersuisse only uses information disclosed to us for the purpose for which it was disclosed.

We may contract out some of our functions and activities; for example, we may provide names and addresses to a mailing house to mail Intersuisse marketing material to you. In these situations, we expressly prohibit the using of this information for any other purpose than for which we provided the information.

We may send to you information about other Intersuisse products and services which we expect may be of interest to you.

We do not sell personal information to other organizations or allow them to sell personal information collected by Intersuisse.

If you do not wish to receive direct marketing information, you can tell us at any time and our personal information file will be amended to reflect this.

Keeping personal information up to date

If we have accurate personal information about you, it enables us to provide you with a better level of service.

We take reasonable steps to ensure that your personal information is accurate. You are able to contact us at any time and ask for its correction if you feel the information we hold is inaccurate or incomplete.

Can you access information?

Yes - you can contact us to request access to your information.

Security of information

Intersuisse has security procedures and technology to protect personal information held. Access to this personal information is appropriately limited within Intersuisse to prevent misuse.

Security within Web-Site

Intersuisse acknowledges the importance of visitor confidentiality and we treat the security of information with the utmost regard.

Intersuisse has security systems in place to protect any personal information provided by this media. All information collected by this means is as secure and confidential as your dealings with us in person, or by the telephone.

Resolving complaints

If you believe that the privacy of your personal information has been compromised , you are welcome to complain. We will respond to your complaint within three working days from receipt of your complaint and will resolve the complaint (if possible) within seven working days.

Complaints should be addressed to:

            Manager Compliance
            Intersuisse Limited
            37/530 Collins Street
            Melbourne 3000 Victoria

Telephone (03) 9618 8288
Email : suisse@intersuisse.com.au